Privacy Policy
illumicove PTY LTD — ABN 58 657 350 251 Last updated: April 2026
1. We Respect Your Privacy
illumicove PTY LTD respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
2. Collection of Personal Information
illumicove PTY LTD will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your order. We may collect additional information at other times, including but not limited to when you provide feedback, respond to surveys or promotions, provide financial or credit card information, or communicate with our customer support.
3. How We Collect Your Personal Information
illumicove PTY LTD collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of Your Personal Information
illumicove PTY LTD may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
illumicove PTY LTD may contact you by a variety of measures including, but not limited to, telephone, email, SMS or mail.
5. Disclosure of Your Personal Information
We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of illumicove PTY LTD, its customers or third parties.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, together with any personal information contained in those databases, to the extent permissible at law. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this policy.
6. Security of Your Personal Information
illumicove PTY LTD is committed to ensuring that the information you provide to us is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7. Access to Your Personal Information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth).
If you would like a copy of the information we hold about you, or believe that any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@illumicove.au. We reserve the right to refuse to provide you with information in certain circumstances set out in the Privacy Act.
8. Complaints About Privacy
If you have any complaints about our privacy practices, please send details to:
illumicove PTY LTD PO Box 391, Banyo QLD 4014 Email: admin@illumicove.au
We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
9. Website
When you visit our website When you come to our website (www.illumicove.au) we may collect certain information such as browser type, operating system and website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site so that we can improve our service.
Cookies: We may from time to time use cookies on our website. Cookies are small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only and do not constitute sponsorship or endorsement of those websites. illumicove PTY LTD is not responsible for the privacy practices of other websites. We encourage our users to read the privacy statements of each website that collects personal identifiable information.
10. Changes to This Privacy Policy
We may modify this Privacy Policy at any time at our sole discretion. All modifications will be effective immediately upon posting to our website. Please check back from time to time to review our Privacy Policy.
11. Contact Us
For any questions regarding this Privacy Policy please contact us at:
illumicove PTY LTD Email: admin@illumicove.au Website: illumicove.au